Sometimes, things happen or you hear them, and an bulb lights up! Something is revealed to you.
Years ago, I experienced such a moment, from a 10 or 11 year old: my daughter Suhaila.
For some reason the stove that was only a year old, displayed a blinking "8:88" in the timer, and did not respond to buttons pressed.
After trying for a while, I told my wife jokingly: "Well, I guess we will pull the plug. I wish we had Ctrl-Alt-Del on it". To my utter surprise, Suhaila, my oldest daughter said: "Yeah, Ctrl-Alt-Del is very good. It is so useful! It solves all problems you have!"
And then it hit me: Microsoft has dumbed down an entire generation or two of people into thinking that technology being unreliable is a "normal" thing to have, and perfectly acceptable to live with.
So after decades of computers being made as reliable as possible by IBM and recovering from faults, being resilient to errors and all that. The same goes for phone lines: they never go down in a power outage, and only if the physical wire to your home is damaged.
After all that, we end up with the most widely used consumer operating system causing the consumer to just "reboot and it will go away" mentality.
To be fair, this was when Windows 98 was the most used version of Windows, and to their credit, Windows 2000, XP have been much more reliable (as a kernel) than that. But still ...