Mistaken Identity: Help with Kenmore Water Heater

Here is an email I got today:

The pilot to my water heater has shut off for no reason. It won't stay lit, even when I attempt to light it. The type is a Kenmore Mixer 6.Please get back to me asap, and tell me if this is a serious problem or if it is a minor detail that can be fixed at home.Thank you for your time,Fernando D.

Probably because of my post on Fixing a Sears Kenmore Water Softner.



Kenmore water heater

This is probably caused by a failed thermocouple.

Replaced thermocouple

Yeah well. I replaced my thermo-couple as per their instructions on the phone and wound up messing up my waterheater worse. So if you call and they advise you to replace the thermocouple, what ever you do, DO NOT disconnect the other two lines attached to the gas control. Because now it is going to take forever for me to get the parts. If I could get the parts today I have someone who can put it all together. You know if sears is going to sell stuff that falls apart this easily, they should stock their repair stores better. By the way, my water heater is barely 3 years old.

I have the same problem with

I have the same problem with my powermiser 9, I have been going through this runaround with sears for over two months now. Every time they come out, they say its something different. They have replaced the ignitor switch twice and the burner twice, along with cleaning the filter and other things... Still having the same problem, it wont stay lit. Now they say it has something to do with the vent that goes up through the roof?

Power Miser 9 problem

I am having the same problem as you ! and I am pissed off!!
the problem started last year! they replace most of the same parts only to have to replace the water heater. The new one as last about a year and now is starting to have the same problem. Sears was out to day only to start the runaround again!!
they now say it the vent also. But if it is the vent Why did it take a year to start again!! I think it a bad water heater problem and Sears should recall all of them. And replace with a different kind.

Bought a powermiser 6 two

Bought a powermiser 6 two weeks ago and its shut off about 10 times since we lugged the piece of s*** upstairs. i`ve had 3 technicians here and the have been zero help. they want me to upgrade but have also told me that the powermiser 9 and 12 are just as bad. sears is selling defective products and they finally admitted as much tome after i finally got a hold of some joker in corporate headquarters. We need to sue these idiots with a class action. ALL I WANT IS GOOD SERVICE!!!! Can`t get it. Not the same old Sears that my Mom and Dad used to take us to. Sears sucks.

Bought a powermiser 6 two

A Judge recently ordered American Water Heater to pay over $2,000,000 in a class action suit.

Powerniser 6

How can I find out more about this suit?

miser water heater

when and what state was law suit?

ive had a miser 6 for 1 year

ive had a miser 6 for 1 year and two months.the second week i had it they had to repair it and here i am with a broken f-ing water heater that they wont do anything about